Risk Mitigation Design for the Drug Supply Chain at the Pharmacy Installation of Hospital X in Surakarta Using the SCOR and House of Risk Methods

Viktorda S. Noti; Jason Merari Peranginangin; Iswandi

doi:10.55927/fjst.v5i4.46

Authors

Viktorda S. Noti Master of Pharmacy Program, Faculty of Pharmacy, Setia Budi University Surakarta
Jason Merari Peranginangin Master of Pharmacy Program, Faculty of Pharmacy, Setia Budi University Surakarta
Iswandi Master of Pharmacy Program, Faculty of Pharmacy, Setia Budi University Surakarta

DOI:

https://doi.org/10.55927/fjst.v5i4.46

Keywords:

Risk Mitigation, SCOR, House of Risk, Drug Supply Chain, Pharmacy Installation

Abstract

Hospitals must maintain medicine availability in the right type, quantity, quality, and time. This study mapped drug supply chain risks at the Pharmacy Installation of Hospital X, Surakarta, and prioritized mitigation using SCOR and House of Risk. A descriptive design was applied to four pharmacists directly involved in planning, procurement, compounding, distribution, and return processes. The study identified 21 risk events and 21 risk agents. The main risk agents were emergency time pressure, insufficient pharmacy staff, slow bureaucracy, recurring e-catalog problems, limited SIMRS support for e-prescribing, and weak distributor communication. The priority actions were routine cross-unit coordination, escalation of service barriers to leadership, and service quality standards for monitoring

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